Digital Field Specialist
o Responsible for the implementation, training, and operational support of MDI digital programs (ecommerce, loyalty, and coupons)Must be located in or willing to relocate West Virgina, Pennsylvania, Ohio or Maryland o Works closely with retailers to implement digital programso Provides retailer training on all digital programs either onsite or onlineo Works with store owners and management to achieve budgeted sales goals for eCommerceo Works with store management to maximize customer satisfaction and operational efficiencies (scheduling, productivity, POS systems, etc.
)o Provide specific departmental operations expertise with loyalty and digital couponso Coordinates, supports, and verifies training for operational support of Evolve digital programso Coordinates/supports new store openings, personal Shopper training, local marketing plans, sources new customerso Provides extensive off-hours support for new digital service installations as scheduled by the supervisoro Ensures desired shopper service levels are achievedo Performs other duties and special projects as assignedo Assists in migrating new MDI retailer with existing ecommerce, loyalty, or digital coupons o Possess knowledge gained through a bachelors degree in a related field or 3 years experience.
o Experience in implementing ecommerce platforms preferredo Strong organizational skills with acute attention to detailo Excellent communication and leadership skillso Ability to work under minimal supervisiono Ability to meet deadlines and extensive overnight travel#LI-HG1 Recommended Skills Attention To Detail Communication Coordinating Customer Satisfaction E Commerce Leadership Estimated Salary: $20 to $28 per hour based on qualifications.
)o Provide specific departmental operations expertise with loyalty and digital couponso Coordinates, supports, and verifies training for operational support of Evolve digital programso Coordinates/supports new store openings, personal Shopper training, local marketing plans, sources new customerso Provides extensive off-hours support for new digital service installations as scheduled by the supervisoro Ensures desired shopper service levels are achievedo Performs other duties and special projects as assignedo Assists in migrating new MDI retailer with existing ecommerce, loyalty, or digital coupons o Possess knowledge gained through a bachelors degree in a related field or 3 years experience.
o Experience in implementing ecommerce platforms preferredo Strong organizational skills with acute attention to detailo Excellent communication and leadership skillso Ability to work under minimal supervisiono Ability to meet deadlines and extensive overnight travel#LI-HG1 Recommended Skills Attention To Detail Communication Coordinating Customer Satisfaction E Commerce Leadership Estimated Salary: $20 to $28 per hour based on qualifications.
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